Effective Date: September 30, 2025
1. Introduction
AiClone.me ("AiClone," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and share information when you use our website, AI-powered pricing tools, and booking services. By using AiClone, you agree to this Policy.
2. Information We Collect
We collect information needed to provide and improve our services:
- Account Information: Name, email, phone, and password.
- Service Requests: Descriptions you provide (e.g., plumbing issue, dental cleaning, contract review).
- Location Data: City/ZIP to provide accurate local pricing and match Providers.
- Booking & Transaction Data: Services requested, Providers booked, schedules, and payment confirmations.
- Usage Data: Payment Information:Processed securely by third-party processors (e.g., Stripe). We do not store full financial details.
- Usage Data:IP address, device type, browser activity, cookies, and analytics.
- Communications: SMS confirmations, customer support inquiries, and feedback.
3. How We Use Information
We use information to:
- Deliver pricing guidance, booking, and provider matching.
- Process payments and maintain accounts.
- Send confirmations, reminders, and SMS notifications (with consent). Improve services and security.
- Comply with legal and regulatory obligations.
4. Sharing of Information
We only share information as needed:
- With Service Providers: To complete a booking, we share relevant service details.
- With Service Partners: Payment processors, SMS vendors, analytics, and infrastructure support.
- For Legal Reasons: To comply with law, prevent fraud, or respond to lawful requests.
- Business Transfers: If AiClone is part of a merger, acquisition, or sale of assets.
We do not sell or rent your personal information.
5. Cookies & Tracking
We use cookies and similar tools to enable features, analyze usage, and improve performance.
- Some state laws (e.g., California) may treat certain tracking as “sale” or“sharing.” You may opt out by using our Do Not Sell or Share My Personal Information link and by enabling Global Privacy Control (GPC) in your browser.
- Essential cookies cannot be disabled.
6. SMS & Email Communications
- With your consent, we send automated SMS messages for verification and booking updates. Message/data rates may apply. Reply STOP to opt out, HELP for help. You can unsubscribe from promotional emails at any time.
7. Health & Legal Information
- AiClone is not a healthcare provider or law firm.
- Service descriptions may include health or legal details; we only use this information to provide pricing and bookings.
We are not subject to HIPAA. Do not submit more information than necessary. For emergencies, call 911 or your local emergency number.
8. State Privacy Rights
Residents of certain states (including California, Colorado, Virginia, Connecticut, Utah) may have rights to:
- Know what personal information we collect.
- Access or delete personal information.
- Correct inaccuracies.
- Opt out of sale/sharing of personal information or targeted advertising. Limit use of sensitive data (e.g., health, location).
- Appeal if a request is denied.
To exercise rights, contact us at support@aiclone.me. We may verify your identity before processing.
9. Data Retention & Security
We keep data as long as needed for services, compliance, and disputes.
10. International Users
If you access AiClone outside the U.S., your information will be processed in the United States. Where required, we use approved transfer mechanisms such as Standard Contractual Clauses (SCCs).
11. Children’s Privacy
Our services are not directed at children under 18, and we do not knowingly collect their personal data.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date. Continued use of AiClone after changes means you accept the updated policy.
13. Contact Us
If you have questions or want to exercise your privacy rights, please contact us via our Contact Page or email support@aiclone.me.
